Privacy notice

This is a one-person business and this notice is deliberately short, because there is not much to tell you.

Who is responsible

Daniel Nicholls, trading as Seaford Driveway & Patio Cleaning, Seaford, East Sussex, BN25. I am the data controller for anything you send me. You can reach me at hello@seaforddrivewayandpatiocleaning.co.uk or on 07803 418666.

What I collect

Only what you type into the quote form or tell me directly: your name, phone number, email address if you give one, the town you are in, what needs doing, the rough size, any photographs you attach, and anything you write in the message box.

The form also records the time the page was loaded and whether a hidden field was filled in. Both exist to catch automated spam and neither identifies you.

I do not ask for your full address until you have accepted a quote and we are arranging a date.

Why, and on what basis

To reply to you with a price and, if you go ahead, to do the work and invoice you.

The lawful basis is your consent for the initial enquiry, which is why the form has an unticked box rather than a pre-ticked one. Once you have accepted a quote, the basis becomes performance of a contract.

What I do not do

I do not add you to a mailing list. I do not send marketing. I do not sell, rent or share your details with anybody for their own purposes. There is no lead-generation company involved and your enquiry does not go to a panel of contractors.

Who else sees it

The website is hosted on Cloudflare Pages, so form submissions pass through Cloudflare's infrastructure in transit.

Email is handled by my email provider. Invoices and job records are kept in my own accounts.

That is the entire list. No analytics service is running on this site at the time of writing, which is why there is no cookie banner.

Cookies

This site sets no cookies and runs no tracking scripts. If that changes, this notice will change with it and a banner will appear, because that is what the law requires.

How long it is kept

Enquiries that do not turn into work: deleted within twelve months.

Customers: six years after the last invoice, because HMRC requires records to be kept that long.

Photographs you send me are used to quote your job. I will not publish a photograph of your property anywhere without asking you first, and asking means a specific question about that photograph, not a line buried in terms you agreed to.

Your rights

Under UK GDPR you can ask me for a copy of what I hold about you, ask me to correct it, ask me to delete it, object to my using it, or withdraw consent at any time. Email or ring and I will deal with it within a month, usually the same week.

If you are not happy with how I have handled something, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. I would rather you told me first so I can put it right.

Changes

If this notice changes, the date at the top changes with it.